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Privacy and security are just as important to Roland-Garros Travel as a successful stay to you. We therefore make sure that the technical and organizational measures in place respect your data protection rights. You will therefore find below regarding our privacy policy. However, please do not hesitate to contact us if you have any questions or requests regarding your personal data stored with us.
– By registering for our services or by filling out a contact form on our site or other sites belonging to Roland-Garros Travel, or via direct contact (appointments, exhibitions, conventions, etc.) you agree and accept that we can collect, process, store and / or use the personal data submitted in accordance with the rules set out below.
By giving us your consent, you also retain the right to rectification, the right to be forgotten and / or the right to have your personal data deleted.
– Data collected on the site: When you register for our services, the following data is collected and processed: email, title, first name, last name, telephone number. By using our services, the following data is collected and processed: connection data and navigation data when you authorize it. Certain data is collected automatically as a result of your actions on the site:
– Data recorded automatically: Certain data is collected automatically as a result of your actions on the site:
The address of the page you are visiting on our website.the address of the website you visited immediately before (the "referrer")the date and time of your visitThe properties of your device, in particular the operating system, the browser used and the size of your browser window.Your device's IP address
– Purposes of processing and legal basis: the main objective of collecting your personal data is to offer you a personalized experience in discovering our stays and offers and to be able to respond to your contact requests. To this end, you agree that we may use your personal data to:
personalize, evaluate, improve our services, content and documentation;analyze the volume and history of your use of our services;inform you about our services and those of our partner companies;prevent, detect and investigate all activities potentially prohibited and illegal or contrary to good practice, and ensure compliance with our general conditions of use and our sending policy;comply with our legal and regulatory obligations.
– Your geolocation data: Our application can collect your geolocation information to provide you with real-time alerts and personalized assistance based on your location even when the application is closed. This option can be changed in the application settings.
– Recipients of your data: The personal data concerning you collected on the site are intended for the own use by Roland-Garros Travel and can be transmitted to the subcontracting companies to which Roland-Garros Travel can call within the framework of the execution. of its services. Roland-Garros Travel ensures compliance with data protection requirements for all of its subcontracting companies. We do not sell or rent, and never have, your personal data to third parties for marketing purposes under any circumstances. In addition, Roland-Garros Travel does not disclose your personal data to third parties, except if (1) you (or your account administrator acting on your behalf) make the request or authorize the disclosure; (2) the disclosure is required to process transactions or provide services you have requested; (3) MayComm is compelled to do so by any governmental authority or regulatory body, upon judicial requisition, subpoena or other similar governmental or judicial requirement, or to establish or defend a legal claim; or (4) the third party acts as an agent or subcontractor of Roland-Garros Travel in the performance of the services.
– Your data protection rights: In accordance with the Data Protection Act and the European General Data Protection Regulation 2016/679 (RGPD), you have the rights to access, rectify and delete your personal data. concerning that you can exercise by sending us an email. Your queries will be answered within 30 days. We may ask that your request be accompanied by a photocopy of proof of identity or authority.
– Data retention: Roland-Garros Travel collects your personal data for the purposes of fulfilling its contractual obligations as well as information on the way and frequency of use of our services and we keep this data in databases active, log files or other file types for as long as you use our services. You will be able to access your personal data as long as your account remains active and for a period which may vary depending on the type of data concerned.
– Transfer data storage location: The hosting servers on which Roland-Garros Travel processes and stores the databases are exclusively located within the European Union.