Terms & Conditions of the ALL Accor Partnership

1. General ALL terms and conditions apply to the ALL x RG Travel offer and you must be a member of ALL to benefit from it.

2. This offer entitles members of ALL, regardless of their membership status, to multiply the Reward points they earn by two when staying at any hotel that has enrolled in the ALL loyalty programme.

Points are earned based on the value of points credited to the member by the hotel following an eligible stay, in accordance with the ALL general conditions of use and based on Classic status.

On completion of the stay, points will be credited to the member’s account in two separate transactions:

the points corresponding to the value of points that the ALL member would have been awarded had they not subscribed to the offer will be credited to the member’s account in the first transaction; and

the additional Reward points, earned thanks to the offer, will be credited to the member’s account in the second transaction, corresponding to the number of Reward points the member is still owed in order to have been credited the total number of Reward points multiplied by two on completion of the two points credit transactions.

3. This offer is valid for a member’s stay from 25th May 2025 to 9 June 2025 in one of the participating hotels, and booked between 26th May 2024 until stocks last.

4. The stay must be a minimum of one night.

5. For the purposes of this offer, a stay is understood to be one (1) booking by a member of ALL for one or several rooms. In other words, bookings that include more than one (1) room will be counted as just one (1) stay. The earlier check-out date is counted while the credit of Reward and Status points is calculated.

In other words, a member of ALL will receive eligible points and nights for the room which he/she vacates first.

6. To be eligible for this offer, stays must be booked directly via travel.rolandgarros.com. Stays booked via Accor (via the official Accor websites, the Accor All mobile apps, the ALL call centre, directly at a hotel), through a traditional travel agency whose booking system is automatically connected to the Accor booking office, a reseller, tour operator or third-party online travel agent (such as expedia.com, booking.com, etc.) will not be eligible for this offer.

7. Members must provide their ALL Loyalty card number when making the reservation, and present the card at the hotel reception desk at check-in.

8. Reward points will be credited to the member’s account within 45 days of the member checking out.

9. This offer is subject to availability. General sales terms and conditions apply for reserved public rates specific to each hotel.

Accor, participating hotels and/or partners of this offer accept no liability for non-performance or unavailability of the offer due to an external and unavoidable event that makes performance by Accor, participating hotels and/or partners of this offer impossible or disproportionately burdensome. Customers or members will not be entitled to any compensation and the benefits of the offer (particularly Reward points) will not be issued/credited if the offer cannot be implemented in these circumstances.